Non-Returnable Items
- Used, washed, altered, or damaged products.
- Items marked final sale or clearance.
- Gift cards or digital items, if offered.
- Products missing key components or packaging.
Return Policy
Simple returns
Return Policy
We want your Drivria gear to feel right for your space, trip, and routine. If something is not a fit, our support team will help you through the return process.
Operating CompanyBeijing Zhuofeng Leyun Technology Co., Ltd.
Customer Supportsservice@drivria.com
Official Storedrivria.com
How to Start a Return
Email us
Contact sservice@drivria.com with your order number, item name, and reason for the return.
Wait for instructions
Our team will review your request and send the proper return instructions if the item is eligible.
Pack carefully
Return items should be unused, clean, complete, and packed with reasonable protection for transit.
Refund review
After the return is received and inspected, eligible refunds are issued to the original payment method.
Return Shipping
Unless the return is caused by our error or a confirmed product defect, return shipping costs are the customer's responsibility. Original shipping charges may be non-refundable where permitted by law.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with photos of the item, packaging, shipping label, and your order number.
Refund Timing
Approved refunds are usually processed within 5-10 business days after inspection. Your bank or card issuer may need additional time to post the refund.
Last updated: August 18, 2026. Store operated by Beijing Zhuofeng Leyun Technology Co., Ltd.